Course description

Effective patient counseling in community pharmacies drastically reduces hospital readmissions and improves clinical outcomes for chronic disease patients.

This course equips pharmacists with evidence-based counseling frameworks for Type-2 Diabetes, Hypertension, Dyslipidemia, and Asthma. Learn how to explain complex dosage schedules, lifestyle changes, blood sugar self-monitoring, and dietary adjustments in patient-friendly terms.

Special focus is given to handling geriatric patients, overcoming health literacy barriers, and using empathetic motivational interviewing techniques.

What will i learn?

  • Master active listening and empathetic patient communication at pharmacy counters
  • Explain complex dosage regimens, potential side effects, and administration timing clearly
  • Conduct medication reconciliation and detect potential non-adherence issues
  • Provide personalized lifestyle and dietary guidance alongside pharmacological therapy

Requirements

  • Diploma or Degree in Pharmacy (D.Pharm / B.Pharm / Pharm.D)
  • Interest in community pharmacy clinical practice

Frequently asked question

Retail pharmacists, store managers, and hospital outpatient pharmacy staff.

Yes, detailed demonstration steps for Metered Dose Inhalers and dry powder capsules are included.

Admin User

System Administrator

Free

Lectures

4

Quizzes

1

Skill level

Beginner

Expiry period

Lifetime

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